FAQ
Below are some frequently asked questions. If you don't find the answer you are looking for please Contact the studio with your specific question.
How do I purchase One of your art pieces?
Purchasing a piece is pretty straightforward.
1) Choose the Item to purchase, and click on the "ADD to CART" button. Once you are ready to check out click on the black (bag) icon on the upper right of the page and follow the instructions for payment and shipping information.
2) Choose the payment method" PayPal" or "Credit Card", you will then be taken to the respective checkout page. You will receive a confirmation email for your purchase. If you do not see it in your inbox make sure to check your spam folder.
1) Choose the Item to purchase, and click on the "ADD to CART" button. Once you are ready to check out click on the black (bag) icon on the upper right of the page and follow the instructions for payment and shipping information.
2) Choose the payment method" PayPal" or "Credit Card", you will then be taken to the respective checkout page. You will receive a confirmation email for your purchase. If you do not see it in your inbox make sure to check your spam folder.
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If you have any questions or problems please feel free to contact me and I will help you with any doubts or issues you may have. If you would like to purchase a piece to be shipped outside the United States, please contact us for a shipping quote.
If you have any questions or problems please feel free to contact me and I will help you with any doubts or issues you may have. If you would like to purchase a piece to be shipped outside the United States, please contact us for a shipping quote.
What are the SHIPPING Costs?
Most items are shipped within 1-3 business days. You can check each listing for
details. Made-to-order pieces that are more complicated can take 4 to 10 weeks
for jewelry and longer for paintings. Standard delivery orders normally take 5-7
business days to be delivered domestically.
Current Shipping Rates - Domestic Continental USA
International: Please contact us
for international quotes
Current Shipping Rates - Domestic Continental USA
| Pieces up to.: |
Fee | Pieces up to.: |
Fee |
| Up to $100 | $8 | $101 to $300 | $ 12
|
| $301 to $700 | $16 | $701 to 1,000 | $ 19 |
| $1,000 + | Free |
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How will I know when my Item is shipped?
You will receive an email with a tracking number when shipped. Remember, custom jewelry orders can take up to 10 weeks, and paintings could take longer though, I do my best to keep you informed every step of the way.
Is my purchase secure?
That's an important question. We use Stripe and Paypal.
The online payment system is operated by two of the world’s biggest online payment processing companies. Stripe is certified as a Level 1 Service Provider, which is the highest level of certification for payment processors. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS), a set of security standards established by major card brands like Visa, Mastercard, and American Express. Stripe is a popular payment processing and merchant services company founded in 2011. It is accredited by the Better Business Bureau (BBB) and maintains an A+ rating. Stripe offers a global payment system that can accept more than 135 currencies.
The online payment system is operated by two of the world’s biggest online payment processing companies. Stripe is certified as a Level 1 Service Provider, which is the highest level of certification for payment processors. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS), a set of security standards established by major card brands like Visa, Mastercard, and American Express. Stripe is a popular payment processing and merchant services company founded in 2011. It is accredited by the Better Business Bureau (BBB) and maintains an A+ rating. Stripe offers a global payment system that can accept more than 135 currencies.
Your credit card data goes directly to Stripe or PayPal, we do not receive or store any sensitive data.
What Is your exchange or refund policy?
If you aren’t delighted with your order, There is a 10-day exchange or return period for eligible items. To be eligible for a return, your item must be in the same condition that you received it; unworn or unused. Please refer to the Return Policy page for additional information.
Why Should I buy from you?
There are many reasons why you should buy from me...
Here are three reasons I can think of why you should.
1) You like my style of work and what I offer
2) You value handmade items or original artwork
3) You feel good supporting the work of artists
And here are three reasons you shouldn't..
1) You consider compliments offensive.
2) You don't want to make your friends jealous.
3) You don't appreciate beautiful handmade or original pieces that have been lovingly created just for you.
Joking aside, I sincerely appreciate your decision to buy from me, and I'm looking forward to our upcoming artistic journey together.
Sign up for my email list and receive 20% off your first purchase as a welcome gift, including future discounts available only to email list members.
The discount still doesn't give you the confidence? I'm convinced you will love your purchase, If you do not love it 100% I will pay for the return shipment on your first order. Join the list now...
Are you on Social Media?
My preferred method of social interaction is one-on-one with my customers though, I am aware of how important it is to have a social media presence to present my work to my current clients and a wider public.
Do you offer custom work?
Yes, a significant portion of my work is personal custom requests. As a multidisciplinary artist, I receive a variety of requests. Here are some of the art genres I prefer to focus on, but I am open to new challenges. Feel free to get in touch with me with any questions or suggestions.
- Paintings. Have you ever had a unique moment from a trip, remember a cherished pet that is no longer with you, or simply adore your current pet and want to capture its personality for eternity? Let's connect and explore how we might turn that memory or pet into a painting you and your family can enjoy for decades or centuries.
- Jewelry. Would you prefer something handcrafted only for you, something that is one-of-a-kind? If you like my jewelry style feel free to contact me.
- Chassing and Repousse. Is there a particular wall or area that needs a copper panel with a unique design? Jewelry and larger metal artifacts are examples of the amazing and distinctive art style known as chasing metals. Please feel free to contact me for digital examples.
- Paintings. Have you ever had a unique moment from a trip, remember a cherished pet that is no longer with you, or simply adore your current pet and want to capture its personality for eternity? Let's connect and explore how we might turn that memory or pet into a painting you and your family can enjoy for decades or centuries.
- Jewelry. Would you prefer something handcrafted only for you, something that is one-of-a-kind? If you like my jewelry style feel free to contact me.
- Chassing and Repousse. Is there a particular wall or area that needs a copper panel with a unique design? Jewelry and larger metal artifacts are examples of the amazing and distinctive art style known as chasing metals. Please feel free to contact me for digital examples.
What if I want to see more images or videos of a piece i'm interested in?
We would be happy to provide you with more visuals. Please contact us with this request at [email protected]
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